Privacy Statement

This Privacy Statement explains how SubMood Reality ("we", "us", "our") collects, uses and protects your information when you visit our website or contact us through it.

By using the site, you agree to the practices described below. If you do not agree, please do not use the site.

What we collect

We only collect what you actively give us, plus standard analytics:

• Contact form data - your name, email address and the content of your message.
• Usage data - your browser type, device information, IP address, pages visited, time and date of the visit. Collected automatically via Google Analytics.
• Cookies - small files placed on your device by Google Analytics for traffic measurement.

We do not collect addresses, phone numbers, payment information, age or any other personal data unless you voluntarily include it in a message to us.

How we use it

We use the information for the following purposes only:

• To respond to your inquiry sent through the contact form.
• To understand how the site is used and improve it.
• To comply with applicable laws.

We do not send marketing emails or newsletters. We do not sell, rent or share your information with third parties for advertising.

Cookies and tracking

This site uses Google Analytics to measure traffic. Google may set cookies on your device for this purpose. You can:

• Disable cookies in your browser settings.
• Install the Google Analytics opt-out add-on.

Disabling cookies will not break the site - all core content remains available.

How we store and share

Contact form submissions are delivered to our internal Telegram channel via the Telegram Bot API. They are stored there for as long as needed to respond to your inquiry and for our records.

Analytics data is processed by Google and is subject to Google's privacy policy.

We do not share your personal data with any other third party, except when required by law.

Data retention

We keep contact form data only as long as it is reasonably needed to handle your request and our follow-up. After that we delete or anonymise it.

Your rights (GDPR)

If you are in the European Economic Area, the United Kingdom or another jurisdiction with similar laws, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data ("right to be forgotten").
• Object to or restrict our processing of your data.
• Receive your data in a portable format.
• Withdraw consent at any time.

To exercise any of these rights, contact us at info.submood.reality@gmail.com. We may need to verify your identity before responding.

Security

We use reasonable technical and organisational measures to protect your information. However, no method of transmission over the Internet is 100% secure - we cannot guarantee absolute security.

External links

This site may link to third-party websites (YouTube, LinkedIn, partner pages, online 360° tours). We have no control over their content or privacy practices. Please review their own policies before sharing personal information with them.

Changes to this policy

We may update this Privacy Statement from time to time. The latest version will always be available on this page with the updated date at the top.

Contact

Questions about this Privacy Statement? Reach us at info.submood.reality@gmail.com.

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